C → Clarify
Ask simple questions to encourage the speaker.
What happened next? or How did you feel?
encourage the speaker to talk more
*可以練習這樣說:
Could you say that again, please?
可以請你再說一遍嗎?
Tell me a little bit more about that.
請在告訴我多一點。
Could you explain that in a bit more detail?
可以請您詳細解釋嗎?
E → Empathize同感
Saying something to show you appreciate the speaker's opinion or experience.
*可以練習這樣說:
Great!
How wonderful!
That's really interesting.
It's tight!(口語)
It's neat! 好棒!
Sweet! = Cool!
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